Feedback and Complaints

Have you got feedback or a complaint for us?

Aspire4Life welcomes and encourages you to provide open and constructive feedback, whether it is positive or negative. We provide many options for you to easily, informally or formally, and regularly provide general feedback or a more serious concern. We like to remind all of our customers that your early feedback enables us to help you before the issue becomes really worrying or frustrating.

Our commitment to you is that your feedback/complaint will be acknowledged within a maximum of 2 business day or less depending on the severity. Following on from our acknowledgement we will endeavour to resolve the issue within 21 business days or earlier. On occasion this may take longer if other agencies or government departments are involved who make determinations that officially resolve an issue.

You can call us on 1300 012 055 or Contact us